Critical IT Failure?
We Respond — Now.
Our engineers are on standby. One call gets you an expert on-site — anywhere in Switzerland, within hours.
FAQ
How quickly can netconn respond to an IT emergency in Switzerland?
On-site response within approximately 2 hours for the Zürich area, and within 4 hours anywhere else in Switzerland. Remote diagnosis and engineer dispatch begin immediately after your call or WhatsApp message.
Is the emergency line available 24/7, including weekends and public holidays?
Yes — the netconn emergency line is active 24 hours a day, 7 days a week, 365 days a year, including weekends and Swiss public holidays.
What happens after I call or message the emergency line?
An expert immediately performs a remote assessment and diagnosis while an engineer is dispatched to your location in parallel. After resolution, you receive a full incident report.
What types of IT emergencies does netconn handle?
Total connectivity loss, server hardware failures, failed datacenter equipment, unresponsive network devices, power or cabling incidents, and any other critical infrastructure failures requiring physical on-site presence.
How do I contact the netconn emergency line?
By phone at +41 79 241 52 29 or via WhatsApp at the same number — both are monitored 24/7.